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Spa Treatments and Packages

One credit card will need to be on file at the time of booking the party. ˝ of the amount will be charged immediately upon booking either by phone or in person. If credit card provided does not take our charge, then the booking is not made. We will make one call to inform you of your credit card refusal.

A service charge of 15% will be added on top of service amount.

Cancellation policy is 72 hours/3 days in advance by 12:00 noon.

We do not conduct refunds. It is up to you to call and inform us a final count, if different, from booking time for the entire party. We will not charge the final ˝ of the person not coming to the booking. It is up to the booking person to retrieve the first ˝ from the no-show.

You are expected to arrive a minimum of 15 minutes in advance of your appointment. IF you are late, then your 1st appointments are shortened to accommodate the rest of the “on schedule” appointments with our technicians.

The final ˝ of the service will be charged on the day of the party at the appointment time whether you are here or not.

After arriving at our store, please make sure that all of the party has signed in and filled out any necessary forms.

Cell phones, pagers, laptops, etc are to be turned off for quiet respect of spa.

Holiday booking has different cancellation policies. 5 days in advance of holiday weekend and 12:00 noon. (Monday before)

A copy of our policy will be mailed to you with your receipt to a valid address, or it can be emailed to you. A signature and date will be required.

 

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Phone: 270-782-9333 | Fax: 270-782-9303 | © 2011 Sun Suites Salon